Frequently Asked Questions

Your questions answered

Q: Who can use your service? A: Anyone dialling from inside the UK can use our cheap overseas phone call service - our access numbers are not accessible from overseas.

Q: How do you bill me for the international calls I make? A: Your normal phone provider will charge you. You will not receive a bill directly from us. If you are a BT customer then BT will charge you our advertised pence per minute - mobile and other providers charges for calling our access numbers may vary, and we recommend that you check with your provider before using our service.

Q: Do I need to register or make any prepayments before I can use your service? A: No, No, and No! All you need to do is dial the Cherry Call access number to start saving. There are no accounts to set up, or any need to make a prepayment. (unless of course you sign up for cheap international calls from your mobile, via the SMS top up, which is a prepayment service) - Click here for details of this service.

Q: Am I charged a connection fee as well as a pence per minute? A: We do not impose a connection fee to connect to our access numbers, however if you're usual call provider charges you a minimum call set-up fee then that will apply as normal.

Q: What is the cost of calling your access numbers?

For our SMS service FAQ's please click here

And here are the prices for calling the short codes (only works on T-Mobile & Orange handsets.